When we say ‘managed’, we really mean it.

Unlike other companies that rely on you to ask to perform important updates, we simply take care of everything for you. Your cloud server is monitored, updated and managed to the same level as our own shared web hosting servers.

Getting your server ready for launch
Once your virtual server is ordered with the ‘management’ option, our team of expert systems administrators will initially configure, optimise and secure your server ready for launch. We can even assist the migration of your existing applications from other cPanel environments (for example a standard nativespace shared hosting account) without interruption to services.

Our customised suite of software, OS updates and services required for robust, lightning fast operation are setup along with our advanced instant human response monitoring systems. (This means that if there is ever a problem, our technicians are alerted in minutes and instantly login and begin rectifying the issue.). Our alerting and central security system has been developed in-house, over a period of more than 8 years and we believe it to be best-in-class.

Proactive, 24/7 management and support
We proactively update and secure your server 24 hours a day, to ensure you are always online, secure, lightning-fast and running at 100%. We aim to make your cloud server as simple to use as a standard shared hosting package. If you ever have a problem or a question our senior systems administrators are on hand to help 24 hours a day, 7 days a week.


  • Initial OS installation and configuration
  • Initial security audit & server hardening
  • Firewall installation and configuration
  • Mod_security installation/configuration
  • Removal of unnecessary/insecure services and packages
  • Unnecessary system user removal
  • Drive/partition/path hardening
  • host.conf/sysctl.conf hardening
  • SSH hardening
  • Backup config/implementation
  • Spam/virus software installation and configuration
  • Nameserver configuration
  • Licence setup/validation


  • 24/7/365 server monitoring & human response
  • 24/7/365 admin availability
  • HTTP (string) monitoring
  • HTTPS monitoring
  • DNS monitoring
  • SMTP monitoring
  • POP3 monitoring
  • IMAP monitoring
  • MySQL monitoring
  • FTP monitoring
  • SSH monitoring
  • cPanel monitoring
  • WHM monitoring


  • MySQL optimization
  • Disk health check
  • RPM integrity verification
  • Process and socket audit
  • Remote port scan
  • DOS attack mitigation
  • System root kit and virus scans
  • Kernel updates
  • Apache updates
  • PHP updates
  • MySQL updates
  • Control panel updates
  • General service updates (FTP, mail etc.)
  • General system updates
  • Routine server security
  • Audit/updates
  • Continuous server log monitoring